OMG UPDATE: Question? Answer.

Updated on Sunday, March 15

#6993

QUESTION: Does anyone have experience dealing with hydro bill disputes?

I got charged over $700+ for two months for hydro when living by myself. There's just no way I would consume that much hydro.

I already know the customer rep is gonna say they're right, I'm wrong..but what further measures can I take? Who should I contact, etc?

5 comments

  1. Ask them to re-read the meter. Look for any extra fees, like new customer fees and stuff like that which could add up.

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  2. That's insane! With two people in a 3 bdrm apartment the max we ever did was $150 over two months and my roommate left a lot of things on during that time. Get them to recheck!

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  3. Start by reading the bill carefully. Are they asking you to pay an unpaid bill from a previous tenant at the same address, or a security deposit, stuff like that?

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  4. It sucks, you can get them to re-read the meter but most likely you are shit out of luck. I bet half of your bill is "delivery charges" too. Fucking moronic, i hope those assholes eat shit and die.

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  5. OP, can you update us after you have everything figured out? Like the reason it was high, and if you were able to decrease it and how?

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