OMG UPDATE: Question? Answer.

Updated on Saturday, October 18

#6479

QUESTION: Campus Dentist said I'd have to pay a $50 fee because I missed an appointment. I was never told/notified about this. Is this legal/good practice?
Basically, can I not pay?

29 comments

  1. Yes that is normal. Welcome to adulthood.

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  2. OP is still a kid

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  3. Okay OP listen up. When you sign up for an appointment for something (anything at all) that timeslot is put on reserve for you and you alone. If you don't show up, or cancel at the last minute, they are unable to fill that spot which means they're sitting on their ass when they could have been earning revenue. You owe them that money.

    That being said... Whenever you owe somebody money there is only one way they can actually collect it if you're being an ass: A court order by a judge. Don't make people chase you down and drag your ass to court. They can ask for costs and you'll pay for the cost of hunting down the debt as well as the debt itself.

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    1. No, he doesn't owe anything if he didn't sign a contract that says "if I miss an appointment, I will give you $50".
      Besides they won't chase him for $50...

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    2. you implicitly enter into a contract when you make the appointment, nothing needs to be written

      that being said, it's the office's responsibility to inform people of the fee. if they have no signs posted (or if OP booked over the phone, had never been there before, and wasn't informed) then they probably can't collect anything

      that also being said, these fees are commonplace, welcome to adulthood as 1 said. you just cost their office several hundred dollars in revenue, be glad that the fee is comparatively tiny

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    3. 3.a. thinks all contracts need to be in writing lololololol

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    4. "you just cost the office several hundred dollars in lost revenue" oh poor office, cry me a river. I'm sure OP missing his appointment won't put them out of business. Hidden fees and implicit contracts are a very questionable practice. But complaisant idiots who prefer to be fucked in the ass rather than fight for their rights, are the reason these things happen in the first place.

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    5. 3d: Put yourself in the shoes of the institutions that hold these policies. If there is no penalty for not showing up, then tons of people will cancel last minute and they would have real issues. Such penalties are meant to deter people from not giving a shit about honoring their commitment.

      PS *complacent, you "idiot"

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  4. They can't enforce it against you since you didn't agree to it, but they aren't required to accept you as a patient. So they probably won't let you do another appointment until you pay.

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  5. Most doctors offices do this, including Health Services. They have busy schedules and when you miss your appointment, it basically means they're not working during that time slot, and someone who could have taken it doesn't get to because you had reserved it.

    You're paying for wasting their time.

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    1. this, grow up OP and take responsibility

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    2. take responsibility != bend over and spread your cheeks

      If the fee was not agreed upon by both parties, it is illegal, and OP has every right to refuse to pay it.

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  6. it's fucking bullshit. Health services tried to pull this on me ($70 fee because something came up and I couldn't make it to my appointment).This is illegal and I won't pay a cent.

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    1. It's completely legal. Grow the fuck up

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  7. Pathetic health care services these days...this is why you don't accept anyone into dental/med school

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    1. Missed appointment fees have been the norm since before you were born

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  8. This is common practice with dental services. Pay the fee.

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  9. Fuck that, you are not required to pay. Perhaps morally you should, but that's not the point to be discussed here. You did not sign an agreement or even verbally discuss that you had to pay if you missed your appointment, so you're fine. You'll need to seek treatment elsewhere though.

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  10. Nope l. Don't pay

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  11. What if the Dr makes me wait for 1 hr ?

    If there is a missed appt fee, then the Drs should also pay me for wasting my time.

    One-sided appointment system that only benefits Drs who can't manage their time.

    btw, Campus Dentist is a nightmare. I have life long dental problems bc of Dr. Michelle Gauthier's fuckup.

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  12. I looked up Dr Michelle Gauthier on the internet, it seems she has many many bad reviews and complaints. Apparently, she likes to do fillings when it is absolutely unnecessary. Bring her to court! She does not deserve her title and her exorbitating revenue!

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  13. I wouldn't pay a cent if I were you. Dentists are all such pricks. I've been in your situation more than once. Trust me, nothing happens if you don't pay. Nothing! The worst they can do is get a debt collection agency to collect or lower your credit if they have enough information on you. But I doubt the campus dentist has the resources to pull that off; Let alone how much they'd lose for pursuing this route.

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  14. lol dude go to a diff dentist and you wont have to pay.

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  15. This happened to me too for being late. They had informed me if I tried to cancel/reschedule on the day, it would be a $50 fine because I needed a 2 business day notice, which is completely absurd IMO. But I did not know that if I was late to the appointment, I'd be charge anyways because there was no written notice in regards to that. I'm pretty sure I can file a complain or take proper measures, but it's really not worth the time.

    Just never going there again, and there's really nothing they can do about it. On campus services always seem to have the most shit customer service.

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  16. Honestly just fight it.. We are all students and things show up last moment. I had an interview show up last moment and I had to cancel my appointment. They charged me $50.00 and I just told them you are in a university and you should keep this in mind. Campus dentist tried to charge me a $50.00 almost 5 times in my university career and I just talked to the receptionist and got it waved. They won't go after you if you don't pay. It's just that you will have to find a new dentist which is okay since they are pretty shit. After going to another dentist, I figured that all my fillings are not done right and some of them have too much gap between adjacent teeth. My dentist was also Dr Michelle Gauthier. She is also very rude. I have been to a lot of dentists and i found that she was definitely somewhere at the bottom of the pyramid.

    Campus dentist NEEDS to understand that a lot of times last moment appointments come up. Sometimes you just need to finish an assignment because you did not expect it to take long. As long as you don't do it everyday it is okay. Out of maybe 20 appointments I had in 5 years, I probably was late for 2 and did not show up for 1. This should be understandable.

    Since they are the only dentist on university, they take advantage and charge ridiculous prices.

    So my advice to you is that talk to the receptionist, be polite, don't be rude and see if they can waive it off. If they can't, go to another dentist. Campus dentist can't charge you for shit and they don't have any proof that you agreed to the $50.00 contract so all they can do is charge you an additional $50.00 for your next appointment.

    They also realize that they risk losing patients over $50.00 so they have been pretty reasonable with me. I am sure they make way more profit than $50.00 for every appointment we book.

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